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Find answers to your questions in our help area.

I’m not receiving any emails about my order
Please check first whether emails sent by CTS EVENTIM FRANCE have gone through to the “Junk mail” folder of your inbox. You can avoid this by adding billetterie@eventim.fr to your safe senders or ‘whitelist’. Please verify also if the email address in your MyEVENTIM account is your correct email address. If your order is not visible, please contact us: billetterie@eventim.fr
If you have any further questions, please use our search box or send a message to our customer care.
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