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The event has been cancelled
Should an event be cancelled, your tickets shall be fully refunded, excluding any other fees such as postage fees or insurance. A rescheduled event is not considered as cancelled. Tickets which have been purchased on Eventim.fr or via Eventim´s Call Center are automatically refunded on the credit card used for the payment. Only the initial buyer of any such tickets can be refunded.

The original tickets should be sent to:
CTS EVENTIM FRANCE SAS, 23 rue de Mogador, 75009 Paris
If you have any further questions, please use our search box or send a message to our customer care.
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